How to Know If Your AC Repair Is Covered by Warranty

Having your AC repaired can be costly, but if your unit is still under warranty, you might be able to avoid paying out of pocket for certain repairs. Understanding your warranty coverage is crucial to saving money and avoiding unexpected expenses. In this post, we’ll help you figure out whether your AC repair is covered by your warranty, what’s typically covered, and what might not be.

What Is an AC Warranty?

An AC warranty is a guarantee provided by the manufacturer or extended service providers to cover specific repairs or replacements of parts for a set period. Warranties are a valuable benefit, but knowing the difference between parts, labor, and extended warranties is important when you face an issue with your HVAC system.

1. Manufacturer’s Warranty: This is typically provided by the brand when you purchase the unit and may cover certain parts of the AC system. Depending on the brand and model, these warranties typically last between 5-10 years and cover parts like the compressor, condenser coils, and evaporator coils. 
2. Extended Warranty: In addition to the manufacturer’s warranty, many homeowners choose to purchase an extended warranty for coverage beyond the initial period. This can also include labor, not just parts. Extended warranties can vary widely in what they cover and for how long. 

What’s Typically Covered by Your AC Warranty?

Most manufacturer warranties will cover major components like the compressor, motor, coils, and refrigerant. Here are some common examples of what’s often included:

1. Compressor: One of the most expensive components of an air conditioning unit, the compressor is often covered for the full warranty period. 
2. Evaporator Coils: These are essential for cooling, and many warranties include them if they malfunction within the warranty period. 
3. Condenser Coils: These coils release the heat absorbed by the evaporator coils. Leaks or malfunctions here may be covered under warranty. 
4. Thermostat and Control Board: Some warranties cover these parts, especially if they are part of the factory setup. 

What’s Not Typically Covered?

It’s important to know that warranties generally don’t cover labor costs or issues caused by improper maintenance. Some common exclusions include:

1. Improper Installation: If the unit was improperly installed, your warranty might be voided. Always hire a licensed professional to install your AC. 
2. Neglect or Lack of Maintenance: Routine maintenance, like cleaning the filters or checking refrigerant levels, is typically not covered by a warranty. Neglecting maintenance may cause damage that is not covered. 
3. Damage from Misuse: If the unit has been physically damaged by accident, misuse, or external factors, your warranty may not cover repairs. 

How to Check if Your Repair Is Covered by Warranty

Knowing how to check whether your AC repair is covered is vital. Here’s how:

1. Review Your Warranty Paperwork: The easiest way to understand your coverage is by reviewing the documents you received when you purchased your unit. Most manufacturers will list which parts are covered and the specific conditions that apply. 
2. Visit the Manufacturer’s Website: If you don’t have your paperwork handy, most AC manufacturers will provide detailed warranty information on their websites, where you can enter your model and serial number. 
3. Contact the Manufacturer: If you’re unsure about your coverage, call the manufacturer’s customer service. They’ll be able to tell you what’s covered and for how long. 
4. Ask Your HVAC Contractor: A trusted HVAC technician can also help determine whether the repair is covered. They can read the warranty information with you and, in some cases, handle the warranty claim process directly. 

What to Do if Your Repair Isn’t Covered

If your repair isn’t covered by warranty, don’t panic. You still have options:

1. Request a Clear Explanation: Ask your HVAC technician or contractor to explain why the repair is not covered, and ask if it’s something that could have been avoided with proper maintenance. 
2. Consider an Extended Warranty: If you’re outside of the standard warranty period, you may want to invest in an extended warranty or service contract that covers future repairs. 

Conclusion

Understanding your AC warranty is key to avoiding unexpected repair costs. By keeping your warranty paperwork organized, regularly maintaining your system, and working with a trusted HVAC contractor, you’ll be better prepared to handle any issues that arise.

If you’re uncertain about whether your repair is covered, don’t hesitate to contact your HVAC professional or the manufacturer directly. At D-N-D Services, we are always here to help guide you through your options and ensure your AC is running smoothly.